Abound
I designed 2 new features of Abound and improved the Air Design System.
I worked on the Abound design team as part of the Digital Foundry at Carrier. Abound product is a B2B application that helps maintain safer, healthier, and sustainable buildings by providing data visualizations and insights on air quality, energy performance, carbon emissions, and green building standards.
Building new features
Abound for Small Businesses
For research wireframes, I could build them out quickly using the new components but make a few changes to decrease the fidelity so users feel comfortable giving feedback.
I continuously iterated on how to represent the data that was most important to the new users.
Feature 2: Fault Detection System
After getting quickly caught up with the researcher team's work, I summarized their findings and brainstorming sessions in terms of the problem, context, and possible solutions flows.
I built out several of the requirements originally in wireframes. However, those made too many assumptions about what users (facilities managers) needed and prioritized. So I broke up the sections into cards that could be dragged around for research.
"This work feels like we actually understand our user. The way the design team took the work and organized all of the elements, creating a flow, its like a huge sense of relief to see something that seems to make so much sense for our users."
— Head of design research